We are available via phone or e-mail, at which point we discuss the overall, basic scope of your project. Before coming out to meet with you we like to hear about your home, your project ideas, what kind of vision you have for the finished result and about how much you expect to invest in the project.
After we take note of your information we will schedule a time to come to your home and meet with you (typically within 1-2 weeks from initial phone conversation).
2. Initial Site Visit:
The purpose of this complimentary consultation is to view the work area and obtain a visual of existing conditions and how they relate to what you would like to do. If possible, please have magazine clippings, pictures and ideas of the style you would like to achieve. Please also be able to describe to us the way you envision using the space on a daily basis, the overall feeling you want to acquire while being in the new space, and what you absolutely hate about the existing space.
This one or two hour brainstorming session often brings out broad outlines as well as small details. We are often able to offer new ideas after we see the space in person. If possible, we will give you a “ballpark” price range based on years of experience and taking into consideration your home and your desired plan. We will take measurements and pictures of the existing home and leave with an idea of your goals, budget and timeline. At the end of this meeting we will also discuss next steps and which design fees would apply, if any, should you decide you want us to move forward with designing your project.
3. Phase 1 Design:
Within about two to three weeks of receiving the signed design authorization form, we will present you with a proposed drawing for your project. This initial set of plans is what we call Phase 1 of the design process. This first set of basic plans shows our company’s attention to detail and commitment to creating a design that fits your specific needs and desires. The initial drawing is what brings an abstract idea to a tangible beginning of your project by letting you visualize the possibilities. The Phase 1 design includes existing plans and proposed plans/room layouts; and various options when applicable. Each project has a specified price for Phase 1 and Phase 2 plans in accordance with the complexity that comes with each design-size and type of remodeling project. After we present the phase 1 plans, some clients take time to review the plans and the various possibilities before meeting with us again to finalize Phase 1. If necessary, we then make 1 set of revisions to the phase 1 plans.
4. Phase 2 Design:
Once the above phase is approved, we move to Phase 2 of the design process. These working drawings include detailed plans with trade notes, dimensions, structural and finish details, electrical and mechanical notes, interior/exterior elevations and sections where applicable. All trades need these in order to put together a fixed-cost price. Phase 2 includes 1 set of revisions if necessary.
Why sign the Design Authorization Form?
You will need a full set of working drawings in order to pull a permit and complete your project construction. Should you decide not to have us perform the construction, the phase 2 designs (which are necessary for obtaining comparable bids from contractors and suitable for obtaining permits from the city or engineering review) are yours to keep and our professional time invested into your project has therefore been compensated. If you ultimately decide within 4 months to have Orfield perform the specified work, a percentage of the plan fees you have paid will be waived.
The Design Authorization Form helps you know that we are just as serious as you are in moving forward with detailed, well thought out plans, and view your project as one of utmost importance in the growth of our relationship together.
5. Finish Selections:
Once you approve a final set of plans, you will need to take a copy of these with you to make selections. We strongly suggest that you begin choosing flooring materials, plumbing fixtures, appliances or other aspects of the finish work at this stage of the process.
This is done by visiting showrooms from a list that we send you and reviewing samples that we deliver to you. Making your selections at this point ensures that you can take your time in making selections that are right for your home while allowing us to define the firm project costs. Doing this also helps expedite your construction timeline.
While the plans will specify materials, some clients prefer our assistance in the actual detailed selection process at showrooms or on-site. That interior design consulting is charged at an additional hourly rate; see separate interior design form. Services may then include: material, fixture, color, brand, size, and finish recommendations.
After you approve the Phase 2 working drawings, we then put together detailed cost specifications and a contract. Cost specifications are broken down by each trade, such as drywall, insulation, flooring, etc. They encompass a very detailed listing of the scope of work, optional upgrades, allowances, and their associated costs, listed in order of construction so that it is easy for you to follow throughout the project.
7. Signed Contract:
The contract payment draws are based upon the cost specifications and are billed upon completion of various stages of work and inspections. We then develop a realistic timeline for you to follow throughout the project thereby giving you expectation deadlines and accommodating your personal schedule. We pull the permit, order the materials, and prepare for the job start with Orfield’s team and subcontractors. We will not start demolition until the major material/fixture selections have been finalized.
During the entire process we encourage you to ask questions as we here to help. We want your finished project to be what you envisioned, down to the last detail, while we execute it with set deadlines, clear communication and daily organization.
8. Your Project Starts!
Our crews and sub-contractors are not only tops in the business, but you’ll also find them personable, professional, and helpful. We know them well, as we have been working with some of them for many years and trust the quality they bring to the job and respect they give to our clients. There will be specified on-site meetings with you and Orfield during different phases of the construction. We also meet the city inspectors to make sure that work is progressing properly and in accordance with codes.
We are continually in contact with you throughout the project by email, phone, or fax in addition to meetings in person regarding selections, scheduling, and various updates. Respecting your property, family and lifestyle, being organized, meeting timelines, and continually communicating with you are of primary importance to us.
9. Change Orders:
Many clients are fearful of the term “change order”. We would like to assure you they are a natural part of the process and will be necessary at some point. They are merely a record of decisions you have made throughout the project, adding, crediting or verification. Sometimes it is hard to envision a space when it’s on paper. When it is built during construction, you can touch and feel and may decide to add something or take something out. Change orders allow for the natural human right to change your mind while verifying that you will be getting what you want in your project.
What we bring to a project:
Creativity/Design – We take into consideration the style of your existing house, your lifestyle and your budget to create a design that is unique to your vision.
Communication/Personal Attention – We work back and forth with you daily and weekly, depending upon the need, via email, fax, phone or meeting at your home to double check selections, obtain your approval on project phases, and tell you what to expect in the coming rough in or finish stages. We believe in delivering what we promise so you can trust us. We ask for the same from our clients as well. We treat your home and project as if they were our own.
Organization – We set timelines and make sure that we do everything in our power to meet them or finish early! Changes are made clear with change orders and communicated to all applicable parties.
Teamwork – We believe each project is a team effort between our client, we as the general contractor and designer, and each sub-contractor or employee working on your home. An open exchange of information and ideas is essential to a successful project.
Quality – We take ownership and pride in everything we say and do. We believe in high quality in both the products we use and the workmanship of our employees and sub-contractors.